■ 基礎課程:專案管理概要(由恆逸講師依據十餘年教學經驗所補充)
1.1 專案與專案管理的定義
1.2 專案管理的重要性
1.3 恆逸的教學策略
1.4 專案與組織策略
1.5 專案背後的環境
1.6 專案經理必備的才能
1.7 專案生命週期的種類
1.8 PMP考試內容大綱(含考場電腦操作說明)
1.9 預測式專案流程
1.10 敏捷式專案流程
以下各單元依據PMI提供之英文版教材編譯而成,每個Lesson之下,又區分數個Topic:
■ Lesson 1: Creating a High-performance Team(建立高績效團隊)
Topic A:Build a Team(建立團隊)
Topic B:Define Team Ground Rules(定義團隊基本規則)
Topic C:Negotiate Project Agreements(磋商專案協議)
Topic D:Empower Team Members and Stakeholders(授權團隊成員與利害關係人)
Topic E:Train Team Members and Stakeholders(訓練團隊成員與利害關係人)
Topic F:Engage and Support Virtual Teams(參與並支持虛擬團隊)
Topic G:Build Shared Understanding about a Project(建立對專案的共同理解)
■ Lesson 2: Starting the Project (啟動專案)
Topic A:Determine Appropriate Project Methodology/Methods and Practices(決定恰當的專案方法論/方法與實務做法)
Topic B:Plan and Manage Scope(規劃並管理範疇)
Topic C:Plan and Manage Budget and Resources(規劃並管理預算與資源)
Topic D:Plan and Manage Schedule(規劃並管理時程)
Topic E:Plan and Manage Quality of Products and Deliverables(規劃並管理產品與可交付成果的品質)
Topic F:Integrate Project Planning Activities(整合專案規畫活動)
Topic G:Plan and Manage Procurement(規劃並管理採購)
Topic H:Establish Project Governance Structure(建立專案治理結構)
Topic I:Plan and Manage Project / Phase Closure(規劃並管理專案/階段的結束)
■ Lesson 3: Doing the Work (執行工作)
Topic A:Assess and Manage Risks (評估並管理風險)
Topic B:Execute Project to Deliver Business Value(執行專案、交付商業價值)
Topic C:Manage Communications(管理溝通)
Topic D:Engage Stakeholders(利害關係人參與)
Topic E:Create Project Artifacts(建立專案工件)
Topic F:Manage Project Changes(管理專案變更)
Topic G:Managing Project Issues(管理專案議題)
Topic H:Ensuring Knowledge Transfer for Project Continuity(確保知識轉移使專案得以延續)
■ Lesson 4: Keeping the Team on Track(確保團隊在正軌上)
Topic A:Leading a Team(領導團隊)
Topic B:Support Team Performance(支持團隊績效)
Topic C:Address and Remove Impediments, Obstacles, and Blockers(處理、移除:障礙、阻礙、絆腳石)
Topic D:Managing Conflict(管理衝突)
Topic E:Collaborating with Stakeholders(與利害關係人協作)
Topic F:Mentoring Relevant Stakeholders(指導相關的利害關係人)
Topic G:Apply Emotional Intelligence to Promote Team Performance(應用情緒智力來提升團隊績效)
■ Lesson 5: Keeping the Business in Mind (將商業環境銘記在心)
Topic A:Managing Compliance Requirements(管理遵循需求)
Topic B:Evaluate and Deliver Project Benefits and Value(評估並交付專案的效益與價值)
Topic C:Evaluate and Address Internal and external Business Environment Changes(評估並處理企業內外部的環境變更)
Topic D:Support Organizational Change(支援組織的變更)
Topic E:Employing Continuous Process Improvements(持續精進過程)